Frequently Asked Questions

• What is Fida?

  Fida is a new blockchain powered loyalty programme.

  Customers can earn FIDA tokens when they shop online (and in future in store) and use those tokens to purchase goods and services.

  The first product customers can earn or spend tokens on is tickets for events and activities.

• How Do I Get Started?

  When you first make a purchase, you will receive an account activation email. Once you click on the link in that email, you will be sent a one time password (OTP) code that you will need to activate your account.

  The tokens that you earn from your first and subsequent purchased will be added to your account.

• How Do I Pay With Fida?

  If you have enough Fida tokens, you can choose to pay with tokens on the checkout page.

• Can I convert Fida tokens to other tokens?

  You will be convert your Fida tokens to other tokens in the coming months.

• How do I send my tokens to someone else?

  You will be able to send your Fida tokens to other users in the coming months.

• Where can I see how much my tokens are worth?

  You can see the value of your tokens in your Fida account.